ek rummy
ek rummy
Share
Add to wishlist
This app is available for your device
ek rummy
This app is available for your device
Contact
+91 3683202045
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your phone to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send the OTP, ensure your internet connection is strong and click "send OTP" to wait for the code. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try logging in with your active phone number first. If you've changed your number, send your proper KYC details to customer support via email to facilitate the account transfer. This will enable the support team to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw funds earned from gaming, and not bonus money collected. This means you can access your earnings from gaming activities but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. Filling out this information will help facilitate further actions in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes. However, there may be instances where payments are delayed, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Beyond our games, ek rummy offers generous bonuses and promotions to both new and loyal players, enhancing their gaming adventure. The dedicated customer support team is available 24/7, ready to assist with any questions or issues that may arise, ensuring a smooth and enjoyable gaming experience.
Our platform is equipped with cutting-edge security measures, providing a safe and protected environment for all transactions. This ensures that our customers can conduct their financial activities with complete confidence and peace of mind. We offer support for a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, allowing for seamless and efficient financial operations. Whether our clients are individuals or businesses, they can rely on our platform to handle their financial transactions securely and reliably. Our commitment to security and customer satisfaction is unwavering, and we continually invest in the latest technology and security protocols to ensure that our platform remains at the forefront of financial innovation.